Buddy update

I asked to speak with the vet after he examined Buddy today. Everything is status quo with Buddy’s disease. It has neither gotten worse nor gotten better. The vet says Buddy is a happy dog and doing well. We should not expect the cancer to go away completely. The vet did say that his cancer …

Buddy Update 1-18-2013

This past  Wednesday I took Buddy to the Oncology vet again.  My appointment was for 1:30 pm, later than I normally like but the day was convenient for me so I took the appointment. I arrived, with Buddy at 1:25pm and we were not seen until 2pm.  It was quite busy there with a few …

Buddy Update 10-21-2013

Buddy had another  appointment today at the oncology vet.  Our appointment was for 10 am.  We got there at about 10 minutes until 10 and was in a room by 10 am.  They asked me if I was going to wait for Buddy and I asked how long they thought it would be. Carol, the …

Final email results

The practice manager said that she sat down with the lead Chemo tech and the front office manager and read them my email so they could see what was happening from my perspective as a customer. Then she heard their side. They said they were at the mercy of the lab, They said Buddy’s lab …

Results

Regarding Monday’s visit to the oncology vet I sent that email that I talked about in my previous entry. I was happy to see a response from the actual hospital manger herself. I am not going to quote from the email because it is business/personal correspondence. She did however thank me for bringing my concerns …

Buddy update 9-9-13

I am not happy right now. We had an appointment for 10 am an we didn’t arrive until 10:30 due to a motor vehicle accident on the interstate. I called them to let them know I was stuck on I-4 and would be late. They said that many people are stuck in I-4, I take …